Watch as the team gets interrupted during the middle of the Iteration and how the Scrum Master reacts! A Sponsor/VP walks in and has a ‘quick fix for a report’ she wants done. Since she needed this done quickly, Kellie, our ScrumMaster gently reminded her of the team rules and suggested finding another team or person who can complete the new story. Another popular approach is to add the item to the backlog and have the Product Owner prioritize it and decide when the team should pull it.
Khayyam BayramovPosted at 00:31h, 30 September
But what to do if the security guy or any other guy can’t help either?
Lexi AddamsPosted at 12:14h, 05 October
This is an excellent question! Ultimately, the decision is left to the Stakeholder to decide after the Scrum Master has exhausted all alternative resources. The Stakeholder may determine the new item is a higher priority than the previously agreed upon work and understand a story may not be complete as originally planned.