How long is my subscription?

All subscription terms are for 1 year from
the time of purchase.

Will my subscription renew automatically?

Yes, your subscription to AgileVideos.com will renew annually. A reminder will be sent two weeks prior to the end date.

If I purchased a course can I upgrade to full library?

Yes, please contact the Support team to receive a discount code for the amount you’ve already paid.

Do you offer Team & Enterprise level subscriptions?

Yes! Please view https://agilevideos.com/business/ for more information and then reach out to our Support Team.

Is there any basic troubleshooting I can do if I have a problem with the videos?

We suggest logging out of your account, clearing your browser’s cache and cookies, and then logging back in.

I’m a Scrum Master/Product Owner, which videos should I watch?

We have a course specifically designed for your role within your team. You can find them at the top of the page by hovering “Role Learning Plans” and selecting the plan that fits your current role or a role you may be interested in learning more about.

AGILEVIDEOS.COM AFFILIATES

How do I become an affiliate?

You can register for our affiliate program here!

How do I change my referral URL?

You can change the URL by logging into your account, accessing Affiliate Dashboard, and then going to Settings.

How do I submit a referral?

You can submit your referrals by filling out this form.

Where do I access a link to the demo?

You can view a demonstration video of AgileVideos.com here.

What is the bonus percentage?

Do you have messaging I can use with my clients?

Yes! You can use our Sample Messaging.

Join the Network! – our community location where all affiliates can collaborate & share success stories

Which payment methods are available?

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal.

What is your refund policy?

You may cancel your AgileVideos Membership Subscription at any time by visiting My Account. However, we cannot offer refunds on charges related to your AgileVideos Membership Subscription — this includes any partially used or unused periods for which you have already paid.

What does PDU stand for?

PDUs are Professional Development Units, necessary for maintaining Project Management Institute (PMI)-certified credentials. They are a part of PMI’s Continuing Certification Requirements (CCR) program. One PDU is worth one hour of project management training. You can view how to submit PDUs here https://www.agilevideos.com/pmi-pdu.

Can I make monthly installments for my subscription?

We do require full payment at the time of purchase.

How do I track what I’ve watched?

Once you’ve logged into your account, you can visit the My Learning section at https://agilevideos.com/my-learning/ to view the videos you’ve watched and what is remaining in the video series.

I need support, where do I go? Please reach out to our Support team at Support@AgileVideos.com via email or the blue widget in the bottom-right corner of your screen.